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  • Writer's pictureThomas Schorn

Student Loan Relief #2

Updated: Jan 31, 2021

New student loan relief has passed, which supersedes the relief passed two weeks ago. If you, or someone you know, has student loans, this is required reading as changes will be made without your request. Feel free to share with friends and family.

What is the new relief? The new legislation provides a six-month automatic payment suspension (administrative forbearance) for any student loan held by the federal government. This six-month period ends on September 30, 2020. Borrowers do not need to contact their loan servicer to request a suspension; they will be automatically placed in administrative forbearance.

What loans qualify for the suspension? Only student loans held by the federal government are eligible; this includes Direct Loans (which includes PLUS Loans), as well as Federal Perkins Loans and Federal Family Education Loan (FFEL) Program loans held by the Department of Education. Private student loans are not eligible.

Will interest continue to accrue during the suspension period? No. Interest will not accrue during the six-month suspension period. The interest rate is set at 0%. Also, due to the Department of Education's earlier student loan relief rules, the interest rate on all eligible federal student loans is effectively set at 0% from March 13, 2020, through September 30, 2020.

What happens with auto-debit payments? Auto-debit payments are suspended during the administrative forbearance period. Any auto-debit payments processed between March 13, 2020, and September 30, 2020, can be refunded. Borrowers should contact their loan servicer if they wish to request a refund.

Can borrowers keep making their student loan payments? Yes. Borrowers can choose to keep making their monthly student loan payments during the six-month suspension period if they wish. Borrowers should contact their loan servicer to opt-out of the administrative forbearance period and continue their auto-debit payments. Borrowers also have the option to make manual (i.e., not auto-debit) payments during the administrative forbearance period.

During this period of 0% interest, the full amount of a borrower's payment will be applied to the principal (once all interest accrued before March 13, 2020, is paid). Borrowers can also choose to make partial payments during the suspension period.

How will the suspension period affect the Public Service Loan Forgiveness Program?

Under the Public Service Loan Forgiveness (PSLF) Program, borrowers who work in an eligible public service job and make 120 on-time student loan payments are eligible to have the remaining balance on their federal Direct Loans forgiven.2 Under the new legislation, the six-month freeze on student loan payments will not affect the 120-month running period for purposes of the PSLF program. In other words, each month of the suspension period will still count toward a borrower's 120-payment tally, even if the borrower does not make any payments during the six-month period.

How can borrowers contact their loan servicer?

A loan servicer is a company that handles a loan's billing and provides related services. Borrowers who want to contact their loan servicer for any reason should try to do so online or by phone. For borrowers who do not know who their loan servicer is or how to contact them, they can visit or call 1-800-4-FED-AID for assistance. Visit the federal student aid website For more information on rules.

1) Coronavirus Aid, Relief, and Economic Security Act (CARES Act) enacted March 27, 2020 2) U.S. Department of Education, Office of Federal Student Aid, 2020

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